About Us

    Built by Fitness Professionals, for Fitness Professionals

    We're on a mission to help fitness coaches spend less time on admin and more time doing what they love — transforming lives through fitness.

    Our Story

    FitFloww was born from frustration. Our founder, Alex Chen, spent over a decade as a personal trainer, watching talented coaches struggle with spreadsheets, WhatsApp chaos, and payment tracking nightmares.

    He saw coaches losing clients because they forgot follow-ups, spending weekends doing admin instead of living their lives, and undercharging because they couldn't track their true value.

    In 2024, Alex partnered with experienced product and engineering leaders to build what coaches actually needed — not another bloated software, but a focused CRM that handles the essentials beautifully.

    Today, FitFloww helps over 2,500 fitness professionals manage their businesses more efficiently, saving an average of 10+ hours per week on admin tasks.

    Alex Chen

    Founder & CEO

    "

    "I built FitFloww because I wanted to give coaches their weekends back."

    I remember the Sunday nights spent manually calculating client dues and digging through WhatsApp threads to find missed check-ins. It wasn't why I got into fitness. I got into it to help people change their lives.

    When we started FitFloww, the goal was simple: Automate the boring parts so you can focus on the coaching. We're not just a tech company; we're fitness professionals who happen to write code. We understand the early mornings, the late sessions, and the passion that drives this industry.

    That's our promise to you—we'll keep building tools that respect your time and help you grow.

    Our Values

    Coach-First Design

    Every feature is built based on feedback from real fitness professionals. We ship what coaches need, not what sounds cool.

    Client Success

    Your success is our success. We measure ourselves by how much time and money we save our customers.

    Data Security

    Client data is sacred. We use bank-level encryption and never share or sell your information.

    Community Driven

    We're building a community of fitness professionals who help each other grow and succeed.

    Meet Our Team

    We combine deep fitness industry experience with world-class software development.

    Alex Chen

    Founder & CEO

    Former personal trainer with 10+ years in the fitness industry. Built FitFloww to solve the client management chaos he experienced firsthand.

    NASM-CPT
    ACE Certified
    MBA
    Connect on LinkedIn

    Sarah Martinez

    Head of Product

    Previously led product at two successful fitness SaaS startups. Passionate about creating software that fitness professionals actually love using.

    Product Management
    UX Design
    Connect on LinkedIn

    Mike Thompson

    Head of Engineering

    15 years building scalable software. Ensures FitFloww is fast, reliable, and secure for thousands of fitness professionals worldwide.

    Computer Science
    AWS Certified
    Connect on LinkedIn

    Our Journey

    2024

    FitFloww founded by fitness industry veterans

    2024

    Launched MVP with 50 beta testers

    2025

    Reached 2,500+ active fitness professionals

    2025

    Expanded to support 15+ fitness niches

    Certifications & Partners

    We adhere to the highest industry standards and partner with leading technology providers.

    GDPR Compliant

    SSL Secure

    NASM Approved

    Stripe Verified

    Get In Touch

    Call Us

    Mon-Fri, 9am-6pm PST

    Our Office

    San Francisco, CA

    Ready to Transform Your Fitness Business?

    Join 2,500+ fitness professionals who trust FitFloww.